Pajama Ordering

Whether buying for yourself or as a gift, we want to make sure you have your item(s) when you need them.  To help you plan accordingly, please note our estimated in-house processing times. 

January 15- September 30:
In-stock, non personalized items, 3-5 business days.
In-stock, personalized items, 2-3 weeks.
Rush Orders:
non personalized items, 2-3 business days, $5.00/item additional fee.
Personalized items, 5 business days, $8.00/items additional fee.
If an item is sold out and alternate items are not listed, rush service can not be provided.

Our patterns sell quickly and sometimes sold out items may not be reflected on our website. To avoid delays, we ask that you always list a 2nd or 3rd choice in the comments section of the order page. If an item is no longer available, and you do not list a 2nd and 3rd choice, your order will be shipped with only the items that are available.

October 1 - December 14:
In-stock, non personalized items, up to 3 weeks to process.
We really don't want you to be disappointed so please read carefully: If an item is no longer available, and you do not list a 2nd and 3rd choice, those items will not be shipped and only the items you ordered that are in stock will be shipped. We are sorry, but after October 1st we are unable to notify you in a timely manner regarding product availability. It can take up to 3 weeks for us to let you know you are receiving a partial order or that your order is being canceled due to sold out product. Please don't wait too late to order!
September 30 is our cutoff date for placing online monogram orders until we reopen in January. From October 1 - November 11, we can only accept monogram orders at shows. No rush orders will be accepted due to high volumes. As always, please contact us at info@pjlady.com with any questions, but remember, after September 30, it may take us a while to get back to you.
 

We always try to meet our estimated in-house processing times, however, processing  times are approximate and not guaranteed.

The PJ Lady closes for the holidays every year from December 15 to January 15.