Pajama Ordering
Whether buying for yourself or as a gift, we want to make
sure you have your item(s) when you need them. To help you
plan accordingly, please note our estimated in-house processing
times.
January 15- September 30:
In-stock, non personalized items, 3-5 business days.
In-stock, personalized items, 2-3 weeks.
Rush Orders:
non personalized items, 2-3 business days, $5.00/item additional
fee.
Personalized items, 5 business days, $8.00/items additional fee.
If an item is sold out and alternate items are not listed, rush
service can not be provided.
Please note: this is processing time only, shipping time is
in addition to in house processing.
Our patterns sell quickly and sometimes sold out items may not
be reflected on our website. To avoid delays, we ask that you
always list a 2nd or 3rd choice in the comments section of the
order page. If an item is no longer available, and you do not
list a 2nd and 3rd choice, your order will be shipped with only
the items that are available.
October 1 - December 14:
In-stock, non personalized items, up to 3 weeks to process.
We really don't want you to be disappointed so please read
carefully: If an item is no longer available, and you do not
list a 2nd and 3rd choice, those items will not be shipped and
only the items you ordered that are in stock will be shipped. We
are sorry, but after October 1st we are unable to notify you in
a timely manner regarding product availability. It can take up
to 3 weeks for us to let you know you are receiving a partial
order or that your order is being canceled due to sold out
product. Please don't wait too late to order!
September 30 is our cutoff date for placing online monogram
orders until we reopen in January. From October 1 - November 11,
we can only accept monogram orders at shows. No rush orders will
be accepted due to high volumes. As always, please contact us at
info@pjlady.com with any questions, but remember, after
September 30, it may take us a while to get back to you.
Please note: this is processing time only, shipping time is
in addition to in house processing.
We always try to meet our estimated in-house processing
times, however, processing times are approximate and
not guaranteed.
The PJ Lady closes for the holidays every year from December
15 to January 15.
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